The Impact Summit

Let’s come together to collaborate, learn and grow!

Social Solutions is hosting our annual conference on September 27-29 in Austin, Texas!

The event has a new name and a more focused purpose around delivering impact, but offers the same incomparable opportunity to learn in a collaborative environment, brainstorm new ideas, share product knowledge and take advantage of unrivaled networking opportunities!

Transforming lives doesn’t just happen. It is hard work that requires ongoing dedication, learning, collaboration, support and data (of course) to make a real difference in the lives of the most vulnerable.  The Impact Summit is an invaluable opportunity to join fellow users, technology experts and inspired nonprofit leaders with a common purpose of achieving more impact in their every day, in their organizations and in the sector.

Registration is open!

Take advantage of Early Bird
pricing before it’s gone!

For more details about our packages,
please see the pricing chart.

Why should you attend?

All Social Solutions clients are welcome to attend and will find value in the sessions. Regardless of your role at your organization, here are some reasons why…

  1. Discover How to Create More Impact
  2. Collaborate with Fellow Users
  3. Connect with Social Solutions Leaders
  4. Hone Your Skills
  5. Grow Your Professional Network
  6. Share Nonprofit and Technology Best Practices
  7. Get Hands On 1:1 Support & Training
  8. Get a First Glance at Latest Features
  9. Learn from the Experts
  10. Get Inspired


2 Keynotes
40+ Sessions
5 Events
200 Attendees
3 Grants
1:1 Support


Conference Pass

Includes all events, networking, meals, and conference sessions

Early Bird Rate (until July 5th, 2017):


  • Opening Night Awards Party
  • 2 Keynote Sessions
  • Over 40 Hours of Conference Sessions
  • Discounted Rates at Conference Hotel


All-Access Pass

Includes all events, networking, meals, and conference sessions

Early Bird Rate (until July 5th, 2017):


  • Everything in the Conference Pass, Plus:
  • 4 Hour Pre-conference Session
  • Pre-conference breakfast and lunch
  • First-Pick of Breakout Sessions and Training Labs



Join us for over 65 hours of sessions that will include hands-on training and practice workshops all designed to help you get the most from Social Solutions and maximize your impact. These sessions will be led by Social Solutions team members, as well as clients from across the country. Our Executive Team will be onsite throughout the 3-day event, hosting a keynote session, a fireside chat, and client-appreciation party that you won’t want to miss!  These are just a few of the things we have on the agenda – schedule and individual session details will be coming soon!

We are still taking submissions if you have an idea for a session and would like to present! Email your proposal to


Registration Opens


Pre-conference Breakfast


Pre-conference Workshops


Pre-conference Lunch


Opening Remarks from Kris Nimsger and Joel Martins


Breakout Sessions

  1. Victims’ Services Best Practices
  2. Workforce Best Practices
  3. Reentry Best Practices
  4. HMIS Best Practices
  5. Child & Family Services Best Practices


Breakout Sessions

  1. Nonprofit Performance Management 101
  2. Demonstrating ROI with Data (Exec, Dir)
  3. Sneak Peek: Apricot Dashboards
  4. Putting Your Data to Work
  5. Structuring Your Data Team


Welcome Party & Awards


Registration Opens




Breakout Sessions

  1. Nonprofit Maturity Model Part 1
  2. Apricot Product Roadmap
  3. ETO Product Roadmap


Breakout Sessions

  1. Nonprofit Maturity Model Part 2
  2. Discover Apricot’s NEW Workflow Feature
  3. Take Advantage of Apricots’ Best Practice Template Library
  4. ETO’s Newest Add On Features: ETO Alerts & ETO Portal


Breakout Sessions

  1. A Focus on Public Policy and the Sector
  2. Beginner Apricot Reporting
  3. Using Apricot to Improve Data Quality
  4. Introduction to the New & Improved ETO Results (Business Objects 4.2)
  5. The Benefits of Tracking Less


Lunch Session: Keynote Fireside Chat


Breakout Sessions

  1. Organizational Impact: Why Culture Is So Important
  2. Sparking Human Connection with Apricot: A Guide to Surveys, Webforms, Messages and Bulletins
  3. Apricot Reporting Best Practices
  4. Creating a Data Driven Culture: Hiring & Training Best Practices
  5. ETO Reporting Best Practices – Advanced


Breakout Sessions

  1. Change Management – Becoming a Data Driven Organization
  2. Apricot Referral & Program Feature Best Practices
  3. Data Visualization in Apricot
  4. Simplifying the User Experience in ETO
  5. Data Visualization in ETO


Breakout Sessions

  1. A Guide to Pay for Success Funding
  2. Innovative Ways to Share and Use Data Within Your Organization
  3. Advanced Apricot Reporting
  4. What is a Theory of Change and Why is it Important?
  5. Reevaluating Your Theory of Change


Happy Hour




Breakout Sessions

  1. An Open Dialogue Between Funders and Nonprofits (Panel Discussion)
  2. Maximizing Social Solutions Resources for Apricot Customers
  3. Maximizing Social Solutions Resources for ETO Customers
  4. ETO Touchpoint Best Practices
  5. Using ETO to Improve Data Quality


Breakout Sessions

  1. Whole Brain Fundraising
  2. Tips & Tricks for Apricot Administrators
  3. Tips & Tricks for ETO Administrators
  4. Deep Dive into Apricot for Victims’ Services


Lunch Session: Keynote Fireside Chat


We are currently working to develop the 2017 schedule, and we’d love to know what topics you would be interested in.

Interested in speaking at The Impact Summit? Please submit your ideas to


Interested in becoming a sponsor of the event? Let us know by sending an email to


Hotel Information

The Social Solutions Impact Summit will be held in the heart of downtown Austin. Attendees will be in walking distance of the State Capital, University of Texas campus, and a plethora of restaurants, nightlife, and music venues that make the city an increasingly popular destination.

We have negotiated a group rate of $209 per night at the event venue, the Omni Hotel in Downtown Austin. Reserve rooms by calling 1-800-THE-OMNI and referencing Group Name “Social Solutions” and Event Name “Social Solutions Impact Summit”, or book your room now.

The Impact Summit
September 27 – 29, 2017

700 San Jacinto Blvd
Austin, TX 78701