September 27 – 29, 2017, Austin, Texas
The event has a new name and a more focused purpose around delivering impact, but offers the same incomparable opportunity to learn in a collaborative environment, brainstorm new ideas, share product knowledge and take advantage of unrivaled networking opportunities!
Transforming lives doesn’t just happen. It is hard work that requires ongoing dedication, learning, collaboration, support and data (of course) to make a real difference in the lives of the most vulnerable. The Impact Summit is an invaluable opportunity to join fellow users, technology experts and inspired nonprofit leaders with a common purpose of achieving more impact in their every day, in their organizations and in the sector.
All Social Solutions clients are welcome to attend and will find value in the sessions. Regardless of your role at your organization, here are some reasons why…
You can’t have a party in Austin, Texas – the Live Music Capital of the World – without a little live music. We’re thrilled to announce that Josh Halverson, award-winning songwriter and finalist on NBC’s The Voice will be headlining the Impact Summit Welcome Party on September 27! Don’t miss out on this intimate performance by a talented artist whose one goal when it comes to his music is to “be the counterbalance to all the negativity of the world.”
Includes all events, networking, meals, and conference sessions
Includes all events, networking, meals, and conference sessions
Join us for over 65 hours of sessions that will include hands-on training and practice workshops all designed to help you get the most from Social Solutions and maximize your impact. These sessions will be led by Social Solutions team members, as well as clients from across the country. Our Executive Team will be onsite throughout the 3-day event, hosting a keynote session, a fireside chat, and client-appreciation party that you won’t want to miss!
Dr. Paul St. Roseman, Director of Learning & Evaluation at First Place for Youth will be leading a 3-hour workshop in conjunction with our Training Team on instituting best practices in data collection and outcomes management using the Apricot system. It is intended for leaders interested in focusing on the right data, promoting a data-driven culture, and designing and using meaningful reports. This session will include a combination of lecture, demonstrations, and interactive discussion on reporting best practices for Apricot users.
Our ETO Results experts will be leading a 3-hour workshop on reporting best practices. The workshop will cover how to configure your system with both outputs and outcomes reporting in mind, how to utilize intermediate to advanced features, and how to avoid common pitfalls when creating reports. The session will include a combination of lecture, hands-on training, and interactive discussion.
We’ll be sharing best practices of the Victims’ Services space as they relate specifically to both ETO and Apricot. Come ready to share tips and tricks within your vertical and learn what’s working for other users. Select the session that best fits your organization’s area of service.
We’ll be sharing best practices in the Workforce space as they relate specifically to both ETO and Apricot. Come ready to share tips and tricks within your vertical and learn what’s working for other users. Select the session that best fits your organization’s area of service.
We’ll be sharing best practices in the Reentry space as they relate specifically to both ETO and Apricot. Come ready to share tips and tricks within your vertical and learn what’s working for other users. Select the session that best fits your organization’s area of service.
We’ll be sharing best practices in the Child and Family Services space as they relate specifically to both ETO and Apricot. Come ready to share tips and tricks within your vertical and learn what’s working for other users. Select the session that best fits your organization’s area of service.
We’ll be sharing best practices in the Homeless Services space as they relate specifically to ETO. Come ready to share tips and tricks within your vertical and learn what’s working for other users. Select the session that best fits your organization’s area of service.
In this panel discussion, data management experts from our client organizations will guide you through the best ways to structure your team to promote data integrity and quality, all while instilling a data-driven culture.
Presented by Capital IDEA
Steven Jackobs and Eva Rios-Lleverino from Capital IDEA will lead a discussion on the state of the nonprofit arena as it relates to public policy. They will discuss current and projected trends in the sector, at the local, state, and federal levels with particular focus on workforce development.
This session will explore what all the new and improved ETO Results platform has to offer. From navigating the new interface to learning about enhanced reporting features, this session will get you up to speed on one of our biggest investments in ETO this year!
Have you checked out Apricot’s new and improved Best Practice Template Library? This completely free resource offers evidence-based forms and templates readily available for use by all Apricot clients. Join Alicia Noack to learn more about what forms are included and how they can enhance and improve your use of Apricot.
Exact Change Strategies, a Social Solutions Certified Implementation Partner, helps a wide range of ETO clients nationwide with a specific focus on developing performance management structures within data systems. In this session, they will be sharing some of their methodologies and techniques for helping you execute your organization’s strategic goals by streamlining content, managing performance and progress, and measuring success through the use of results scorecards.
Join our Product team for an interactive overview of the Apricot 2017 roadmap and a look ahead at what’s next for Apricot in 2018. We’ll be discussing new features, updates, and taking your feedback. This is a session you won’t want to miss!
Join our Product team for an interactive overview of the ETO 2017 roadmap and a look ahead at what’s next for ETO in 2018. We’ll be discussing new features, updates, and taking your feedback. This is a session you won’t want to miss!
Hear from the Apricot Product team about two of Apricot’s newest upcoming features: Referrals and Workflow! Referrals enhances the service delivery process by allowing participants to move between programs as their needs change or be referred to external resources. Workflow streamlines the data entry process, giving staff more time in the field and less time in the system.
Learn how you can automate processes and save! Bundle our ETO Alerts, ETO Workflow, and ETO Digital Signature features together for seamless data entry, approval, and notifications. Interested in learning more on how these features can benefit your organization and save you money at the same time? Then this is a session you won’t want to miss!
Presented by Covenant House
David Howard will discuss how his organization, Covenant House International, has created a common language across programs, sites, and even countries to ensure common metrics in success and outcomes. He’ll provide tips for collaborating across programs and geographic locations to stay connected and data-driven.
Presented by Braille Institute
Dave Shah and Maria Valdivia from the Braille Institute will discuss their re-implementation of ETO. During this process, the new implementation team took a different approach in terms of data collection, reporting, documentation, and training to better match the true organizational need. Hear them tell their story and express the value of collecting and tracking the right amount of meaningful data.
We are thrilled to announce this year’s keynote presentation featuring our CEO, Kristin Nimsger, in an engaging conversation with Robert F. Smith, not only the Founder, Chairman and CEO of Vista Equity Partners, but also the Chairman of Carnegie Hall; Chairman of RFK Human Rights; Founding Director and President of Fund II Foundation and much more. A must-see event!
Learn from our training team on best practices for optimal reporting. This session will include form building with reporting in mind, report tips and tricks, and much more!
Our training team will be covering the basics of ETO reporting in this session. The topics will include basic set up and navigation, context, and creating simple reports. Bring your laptops!
Our training team will be digging into the intermediate to advanced features of ETO Results. Session attendees should have working knowledge of ETO Results report building. Bring your laptops!
Presented by Roca
Roca’s mission is to disrupt the cycle of incarceration and poverty by helping young people transform their lives. It has been a journey of learning supported by a data driven culture that has helped them see overwhelmingly positive outcomes with the most at-risk populations. Today, Roca is running the largest Pay for Success initiative in the country. In this session, Roca’s Director of Evaluation and Learning, Tun Krouch, will be sharing lessons learned and the secrets to their success.
At Social Solutions, we are always eager to hear specific product?feedback. This session is another opportunity to voice your opinions and suggestions directly to our Product Team so we can continually improve.
Pay for Success funding models are rise in the US and abroad. Learn all about this funding opportunity in this informative session.
Presented by ARCHS
ARCHS knew that inconsistencies in data had a direct, negative impact on their partner organizations and their shared ability to provide for those they served. Wendell E. Kimbrough will describe how his organization designed an innovative, out of the “data box” approach to using Apricot and motivated his team to adopt their new data management system. Spoiler: The positive impacts of having a central data management software in place could be seen at all levels of the organization and within the community.
Presented by Sidekick Solutions
Apricot secure web forms can streamline data entry and connect your Apricot database to external requests and submissions. You might be missing out if you are using external survey, web form, or data collection tools and haven’t looked at Apricot secure web forms. Learn seven unique ways to use secure web forms and six strategies that leverage Apricot’s full feature set.
Caitlin Smith, one of Social Solutions’ most seasoned Advanced Support Consultants, will provide users with guidance on how to streamline and simplify their user experience in ETO. This session will focus on maximizing dashboards, configuration best practices, and interface settings.
A Theory of Change is the comprehensive description and illustration of how and why a desired change is expected to happen in a particular context. This is a concept that is widely discussed in the nonprofit world, but often misunderstood. In this session, we will be breaking down the specifics of a TOC and, more importantly, sharing with you why it is important for your organization to develop a TOC to reach maximum effectiveness.
Presented by Urban Strategies
Alecia Leonard will showcase how her organization, Urban Strategies, has used ETO to become more strategic with their data-driven service connections and partnerships, all while pushing the industry forward using critical strategies surrounding case management. Urban Strategies will also discuss how they’ve used data to make key organizational decisions.
Presented by REACH Edmonton
Lindsay Daniller of REACH Edmonton will present a case study on how her organization used ETO’s API capabilities to collect real-time location data for their Crisis Diversion Initiative. This program provides 24/7 assistance to vulnerable citizens and has significantly reduced reliance on police and emergency medical services. A mobile 24/7 Edmonton App that communicates with ETO through an API, allows front-line staff to quickly identify clients, retrieve history, and upload new information to be shared with other programs collaborating on the same platform. This is a great session for organizations interested in integrating great mobility and collaboration into their service delivery.
Presented by Treadwell
John Bianchi, Consultant with Treadwell (a Certified Implementation Partner), will walk you through some of the more advanced and hidden configuration tricks within ETO to help you get the most out of ETO. Topics include Advanced Dashboard Messages, Embedded Reports, and other fancy tips and tricks. Although not necessary, some knowledge of HTML will help attendees get the most out of this session.
Presented by Blue Star Recycling
Bill Morris will share how Blue Star Recycling’s social enterprise model has produced 30% annual growth during a time when the electronics industry had been in a death spiral (more than 30% of certified e-waste recyclers went under during the same period.) By creating a trifecta of social, environmental, and economic impact, Blue Star has activated an entirely new customer base and redefined recycling as a tangible way to grow social impact in the community. This presentation will include specific information on how to produce significant, measurable, and sustainable impacts in communities based on the successful Blue Star approach.
This session will explore the many resources, including the Ideas Portal, User Groups, Knowledge Base Articles, and more, Apricot clients can use to gain support, learn more about the software, and connect with Social Solutions and other users.
Presented by Sidekick Solutions
Learn how to maintain data health in Apricot software with both proactive and reactive data quality strategies. Implement in-form solutions like form logic and requirements along with administrator tools like email triggers (notifying an admin of improper data entry) and dynamic data quality reports that can be reviewed on a regular basis. Plus learn tactics you can use to clean up when needed.
Do the managers at your agency complain that they can’t get their staff to enter their data in ETO? Do you hear your staff complain that entering data is just ‘extra’ work and doesn’t benefit their clients at all? This session will focus on leveraging the principles of Performance Management and ETO Results to design reports that lead to better understanding between staff and managers at your agency. ?In this hands-on session, participants will be able to start work on reports they can later implement in their own ETO systems. Bring a notebook and a computer!
This session will offer tips and tricks for boosting your productivity and effectiveness across ETO. From highlighting underutilized features to providing configuration tips, this session will help ensure you are taking advantage of all your ETO system has to offer!
Presented by Friends of the Children
Friends of the Children will be sharing how they’ve implemented a Reflect & Adjust Practices training to help them improve the services they provide to the hundreds of youth in their program. This methodology provides a structured approach to integrating data evaluation into the work their staff are doing with youth which ensures that they understand what is working, what isn’t, and how to adjust their approach to maximize impact.
In this first session of a 2-part series, we will be reviewing the Social Solutions Outcomes Maturity Model to help you identify where your organization is in their journey to high performance. In the follow-up session, Nonprofit Maturity Model Part 2, we will break up into teams and work with you in small groups to provide guidance based on your self-described stage.
This session will explore the many resources, including the Ideas Portal, User Groups, Knowledge Base Articles, and more, for ETO clients to gain support, learn more about the software, and connect with Social Solutions and other users.
This session will explore shortcuts and strategies for building and using TouchPoints. Learn how conditional rules, question bank elements, and form security can each streamline data entry and improve data quality.
Take your reporting to the next level with outcomes reporting in Apricot! Measure progress over time and track towards individualized and program outcomes. Our training team will walk through the process of building and running outcomes reports within Apricot.
This is the second session of a 2-part series preceded by the Outcomes Maturity Model Part 1. In this session, we will break up into teams and work with you in small groups to provide guidance based on your self-described stage in your organizations journey to high performance.
Dashboards are the perfect tool to make essential information front and center. This session will discuss the benefits of using dashboards at every user-level. We’ll also discuss tips and tricks for making the most of your dashboards, including the implementation of dashboard messages, reports, graphs, and customization.
This session is a deep dive for Apricot Administrators. From deciding what to measure to designing reports and ensuring data quality, Administrators must be “jacks of all trades” and wizards of time management. This session will offer tips and tricks for boosting your productivity and effectiveness across Apricot.
At Social Solutions, we are always eager to hear specific product feedback. This session is another opportunity to voice your opinions and suggestions directly to our Product team so that we can continually improve.
*schedule subject to change
Robert F. Smith is the Founder, Chairman and CEO of Vista Equity Partners. He directs Vista’s investment strategy and decisions, firm governance and investor relations. Mr. Smith is also the founding director and President of the Fund II Foundation, which is dedicated to preserving the African-American experience, safeguarding human rights, providing music education, preserving the environment while promoting the benefits of the outdoors, and sustaining critical American values.
Mr. Smith is the Chairman of Carnegie Hall and the Chairman of the Robert F. Kennedy Center for Justice and Human Rights. He serves on the Board of Overseers of Columbia Business School, as a Member of the Cornell Engineering College Council, and a Trustee of the Boys and Girls Clubs of San Francisco. He is also an avid fly fisherman.
Kristin Nimsger is the Chief Executive Officer at Social Solutions. She has an extensive background in the non-profit and foundation space; and is known for driving transformation and growth in technology organizations of all sizes. Ms. Nimsger served as CEO for MicroEdge, LLC., and during her tenure, led the sales of the company to publicly traded Blackbaud, Inc (BLKB) in 2014. Prior to MicroEdge, Kristin oversaw a suite of productivity software products and services for legal professionals at Thomson Reuters. Additionally, she held key leadership roles Kroll Ontrack, ultimately serving as President of the company for 4 years before leading the sale of the company to Providence Equity Partners in 2010.
Kristin is passionate about sharing her expertise through service and has been delighted to serve as a board member of service-oriented organizations. These organizations include North Memorial Health Care in Minneapolis, MN; and First Step Initiative, which provides microfinance support to women in the Democratic Republic of Congo to enable them to start their own small businesses and improve their lives and the lives of their families.
We are thrilled to announce that this year’s keynote presentation featuring our CEO, Kristin Nimsger, in an engaging conversation with Robert F. Smith, not only the Founder, Chairman and CEO of Vista Equity Partners, but also the Chairman of Carnegie Hall; Chairman of RFK Human Rights; Founding Director and President of Fund II Foundation and much more. A must see event!
You wake up every morning dedicated to improving your community and transforming lives. We think this is something worth celebrating. The Impact Award was created to recognize and honor three organizations using ETO or Apricot (like you!) that have shown a proven dedication to supporting their communities, measuring their progress, and bringing their impact to life.
Three deserving winners will be chosen to receive a $2,500 grant. Applications are being accepted now through September 1. What better place to announce the Impact Award winners than at the Welcome Ceremony of the Impact Summit? Join us as we celebrate the incredible work that you do every day.
Get your product or service in front of Impact Summit’s audience of nonprofit and social services professionals by signing up to become an official event sponsor! We have a wide range of sponsorship packages – varying in size and inclusions – designed to fit the needs of any organization. View sponsorship opportunities and pricing details in our prospectus below.
Sidekick Solutions is an independent software consulting firm and Social Solutions Certified Implementation Partner, specializing in Apricot software. We help new and existing Apricot users set up, streamline, and make the most of Apricot software with a range of professional services for implementation, reporting, consulting, data migration, and database audit/cleanup. Team up with an Apricot Sidekick and let us do the heavy lifting!
Treadwell’s team of highly experienced and technically advanced consultants provide the most comprehensive set of services for ETO Software, including project management, implementation, training, strategy, HMIS, workflow development, data migration and reporting. We have worked with thousands of non-profits and government offices to leverage the power of ETO and ETO Results. All of Treadwell’s consultants are former Social Solutions Professional Services staff, which is why we say we have Insider Experience and Outsider Perspective. Let Treadwell help unleash the power of your users and clients today.
Exact Change Strategies is a dynamic, forward-thinking company focused on providing high-quality service and customer satisfaction. Utilizing an agile, accurate and accelerated methodology, our proven approach allows customers to create, build and realize their strategic vision. ECS’s highly skilled, creative team members bring subject matter expertise and key information into the development cycle to drive tangible ROI critical for business success. ECS’s process carefully assesses your organization’s capabilities to produce fast and agile results, shorten timelines and achieve your objectives by working directly with your team. ECS will help you execute your strategic goals, create process improvement strategies, and track progress through managing and coordinating scalability and standardization to produce comprehensive benefits and compelling, effective results. Contracted services vary greatly ranging from full custom implementations with change management strategies to responding to ad hoc report writing and data migration. ECS has been providing ETO support services to customers since 2012 and has a diverse history of working with a range of companies across the nation.
The Social Solutions Impact Summit will be held in the heart of downtown Austin. Attendees will be in walking distance of the State Capital, University of Texas campus, and a plethora of restaurants, nightlife, and music venues that make the city an increasingly popular destination.
We have negotiated a group rate of $209 per night at the event venue, the Omni Hotel in Downtown Austin. Reserve rooms by calling 1-800-THE-OMNI and referencing Group Name “Social Solutions” and Event Name “Social Solutions Impact Summit”, or book your room now.