The Impact Summit

Let’s come together to collaborate, learn and grow!

Social Solutions is hosting our annual conference on September 27-29 in Austin, Texas!

The event has a new name and a more focused purpose around delivering impact, but offers the same incomparable opportunity to learn in a collaborative environment, brainstorm new ideas, share product knowledge and take advantage of unrivaled networking opportunities!

Transforming lives doesn’t just happen. It is hard work that requires ongoing dedication, learning, collaboration, support and data (of course) to make a real difference in the lives of the most vulnerable.  The Impact Summit is an invaluable opportunity to join fellow users, technology experts and inspired nonprofit leaders with a common purpose of achieving more impact in their every day, in their organizations and in the sector.

Registration is open!

Take advantage of Early Bird
pricing before it’s gone!

For more details about our packages,
please see the pricing chart.

Why should you attend?

All Social Solutions clients are welcome to attend and will find value in the sessions. Regardless of your role at your organization, here are some reasons why…

  1. Discover How to Create More Impact
  2. Collaborate with Fellow Users
  3. Connect with Social Solutions Leaders
  4. Hone Your Skills
  5. Grow Your Professional Network
  6. Share Nonprofit and Technology Best Practices
  7. Get Hands On 1:1 Support & Training
  8. Get a First Glance at Latest Features
  9. Learn from the Experts
  10. Get Inspired


2 Keynotes
40+ Sessions
5 Events
200 Attendees
3 Grants
1:1 Support


Conference Pass

Includes all events, networking, meals, and conference sessions

Early Bird Rate (until July 31, 2017):


  • Opening Night Awards Party
  • 2 Keynote Sessions
  • Over 40 Hours of Conference Sessions
  • Discounted Rates at Conference Hotel


All-Access Pass

Includes all events, networking, meals, and conference sessions

Early Bird Rate (until July 31, 2017):


  • Everything in the Conference Pass, Plus:
  • 4 Hour Pre-conference Session
  • Pre-conference breakfast and lunch
  • First-Pick of Breakout Sessions and Training Labs



Join us for over 65 hours of sessions that will include hands-on training and practice workshops all designed to help you get the most from Social Solutions and maximize your impact. These sessions will be led by Social Solutions team members, as well as clients from across the country. Our Executive Team will be onsite throughout the 3-day event, hosting a keynote session, a fireside chat, and client-appreciation party that you won’t want to miss!  These are just a few of the things we have on the agenda – schedule and individual session details will be coming soon!

We are still taking submissions if you have an idea for a session and would like to present! Email your proposal to


Registration Opens


Pre-conference Breakfast


Pre-conference Workshops

Managing to Outcomes in Apricot Software

Dr. Chris Smith, Director of Maryland Center for Developmental Disabilities at Kennedy Krieger Institute and Johns Hopkins University, a longtime user of Apricot software, will be leading a 3-hour workshop focused instituting best practices in data collection and outcomes management using your Apricot system. This session is intended for leaders that are interested in focusing on the right data, promoting a data-driven culture, and designing and using meaningful reports.  This session will include a combination of lecture, demonstrations, and interactive discussion on reporting best practices for Apricot users.


ETO Results Reporting Best Practices

Our ETO Results experts will be leading a 3-hour workshop on reporting best practices. The workshop will cover configuring your system with both output and outcome reporting in mind, utilizing intermediate to advanced features and how to avoid common pitfalls when creating reports. The sessions will include a combination of lecture, hands-on training and interactive discussion.
Prerequisite: Full ETO Results boot camp.


Pre-conference Lunch


Opening Remarks from Kris Nimsger and Joel Martins


Breakout Sessions

  1. Victims’ Services Best Practices
  2. Workforce Best Practices
  3. Reentry Best Practices
  4. HMIS Best Practices
  5. Child & Family Services Best Practices


Breakout Sessions

  1. Nonprofit Performance Management 101
  2. Demonstrating ROI with Data (Exec, Dir)
  3. Sneak Peek: Apricot Dashboards
  4. Putting Your Data to Work
  5. Structuring Your Data Team


Welcome Party & Awards


Registration Opens




Breakout Sessions

  1. Nonprofit Maturity Model Part 1
  2. Apricot Product Roadmap
  3. ETO Product Roadmap


Breakout Sessions

  1. Nonprofit Maturity Model Part 2
  2. Discover Apricot’s NEW Workflow Feature
  3. Take Advantage of Apricots’ Best Practice Template Library
  4. ETO’s Newest Add On Features: ETO Alerts & ETO Portal


Breakout Sessions

  1. A Focus on Public Policy and the Sector
  2. Beginner Apricot Reporting
  3. Using Apricot to Improve Data Quality
  4. Introduction to the New & Improved ETO Results (Business Objects 4.2)
  5. The Benefits of Tracking Less


Lunch Session: Keynote Fireside Chat


Breakout Sessions

  1. Organizational Impact: Why Culture Is So Important
  2. Sparking Human Connection with Apricot: A Guide to Surveys, Webforms, Messages and Bulletins
  3. Apricot Reporting Best Practices
  4. Creating a Data Driven Culture: Hiring & Training Best Practices
  5. ETO Reporting Best Practices – Advanced


Breakout Sessions

  1. Change Management – Becoming a Data Driven Organization
  2. Apricot Referral & Program Feature Best Practices
  3. Data Visualization in Apricot
  4. Simplifying the User Experience in ETO
  5. Data Visualization in ETO


Breakout Sessions

  1. A Guide to Pay for Success Funding
  2. Innovative Ways to Share and Use Data Within Your Organization
  3. Advanced Apricot Reporting
  4. What is a Theory of Change and Why is it Important?
  5. Reevaluating Your Theory of Change


Happy Hour




Breakout Sessions

  1. An Open Dialogue Between Funders and Nonprofits (Panel Discussion)
  2. Maximizing Social Solutions Resources for Apricot Customers
  3. Maximizing Social Solutions Resources for ETO Customers
  4. ETO Touchpoint Best Practices
  5. Using ETO to Improve Data Quality


Breakout Sessions

  1. Whole Brain Fundraising
  2. Tips & Tricks for Apricot Administrators
  3. Tips & Tricks for ETO Administrators
  4. Deep Dive into Apricot for Victims’ Services


Lunch Session: Keynote Fireside Chat



Robert F. Smith

Robert F. Smith is the Founder, Chairman and CEO of Vista Equity Partners. He directs Vista’s investment strategy and decisions, firm governance and investor relations. Mr. Smith is also the founding director and President of the Fund II Foundation, which is dedicated to preserving the African-American experience, safeguarding human rights, providing music education, preserving the environment while promoting the benefits of the outdoors, and sustaining critical American values.


Mr. Smith is the Chairman of Carnegie Hall and the Chairman of the Robert F. Kennedy Center for Justice and Human Rights. He serves on the Board of Overseers of Columbia Business School, as a Member of the Cornell Engineering College Council, and a Trustee of the Boys and Girls Clubs of San Francisco. He is also an avid fly fisherman.

Kristin Nimsger

Kristin Nimsger is the Chief Executive Officer at Social Solutions. She has an extensive background in the non-profit and foundation space; and is known for driving transformation and growth in technology organizations of all sizes. Ms. Nimsger served as CEO for MicroEdge, LLC., and during her tenure, led the sales of the company to publicly traded Blackbaud, Inc (BLKB) in 2014. Prior to MicroEdge, Kristin oversaw a suite of productivity software products and services for legal professionals at Thomson Reuters. Additionally, she held key leadership roles Kroll Ontrack, ultimately serving as President of the company for 4 years before leading the sale of the company to Providence Equity Partners in 2010.


Kristin is passionate about sharing her expertise through service and has been delighted to serve as a board member of service-oriented organizations. These organizations include North Memorial Health Care in Minneapolis, MN; and First Step Initiative, which provides microfinance support to women in the Democratic Republic of Congo to enable them to start their own small businesses and improve their lives and the lives of their families.

Robert F. Smith and Kristin Nimsger: Making Philanthropy Work

We are thrilled to announce that this year’s keynote presentation featuring our CEO, Kristin Nimsger, in an engaging conversation with Robert F. Smith, not only the Founder, Chairman and CEO of Vista Equity Partners, but also the Chairman of Carnegie Hall; Chairman of RFK Human Rights; Founding Director and President of Fund II Foundation and much more. A must see event!

We are currently working to develop the 2017 schedule, and we’d love to know what topics you would be interested in.

Interested in speaking at The Impact Summit? Please submit your ideas to

The Social Solutions Impact Award

You wake up every morning dedicated to improving your community and transforming lives. We think this is something worth celebrating. The Impact Award was created to recognize and honor three organizations using ETO or Apricot (like you!) that have shown a proven dedication to supporting their communities, measuring their progress, and bringing their impact to life.


Sound like your organization? Apply today!

Three deserving winners will be chosen to receive a $2,500 grant. Applications are being accepted now through September 1.  What better place to announce the Impact Award winners than at the Welcome Ceremony of the Impact Summit? Join us as we celebrate the incredible work that you do every day.


Interested in becoming a sponsor of the event? Let us know by sending an email to


Hotel Information

The Social Solutions Impact Summit will be held in the heart of downtown Austin. Attendees will be in walking distance of the State Capital, University of Texas campus, and a plethora of restaurants, nightlife, and music venues that make the city an increasingly popular destination.

We have negotiated a group rate of $209 per night at the event venue, the Omni Hotel in Downtown Austin. Reserve rooms by calling 1-800-THE-OMNI and referencing Group Name “Social Solutions” and Event Name “Social Solutions Impact Summit”, or book your room now.

The Impact Summit
September 27 – 29, 2017

700 San Jacinto Blvd
Austin, TX 78701